Terms and Conditions
"Talk Is Cheap"
"Talk is Cheap" is one of my favorite comments to a sales pitch. So let's cut out the hype and tell you just what you can expect from us.
We offer high quality, innovative and dependable products manufactured by Locked and Loaded Gun Gear in the proud state of Texas by highly skilled craftsmen. We DO NOT farm out the manufacture of our products to another country. All leather and Kydex products are made in our shop. Our leather goods are only made from Herman Oaks Leather, producer of the best premium leather in the USA. We apply our specially formulated preservative to our leather products to give you many years of dependable service. Our plastics are only made from Kydex, which is also made in the USA.
All of our Leather products are warrantied for one year! It includes any breakdown of materials or workmanship. All Kydex products are warrantied for one year. Just contact us and we will issue a RMA. We will ether remake, repair or refund your purchase.
90 Day Satisfaction Guarantee
Carefully examine your order when it arrives. Note the quality of our products and try it out. If it does not fully meet your expectations, you have a 90 day return guarantee on any goods and holsters purchased from Locked and Loaded Gun Gear.
IF YOU CHANGE YOUR MIND AFTER 90 DAYS, remember that you are now part of our family. Just give us a call.
This guarantee only applies to leather and Kydex goods and holsters purchased from this online store.
You may return items purchased from our store within 90 days, providing the item is returned in "Like New" and "Resalable Condition". Please see our full return policy for more details.
We hope you are thoroughly delighted with each and every item you purchase from our store. If for some reason you are not satisfied, we will do our best to resolve any issues you may have with our products. Merchandise must be returned within 90 days, in original condition and include a "Returned Merchandise Authorization" (RMA) number issued by Locked and Loaded Gun Gear. Please contact sales@LockedAndLoaded.us to receive an RMA number to start the processing. Acceptance of returns is totally conditional upon the condition of goods returned. Items returned must be in "Like New" and " Resalable Condition". Our physical inspection of the returned item will be the sole source used to determine acceptance of returned items.
No returns on custom or specialty orders will be authorized unless craftsmanship or material quality is deemed to be below our normal standards. Items returned must be in "Like New" and "As delivered condition".
Returns for Credit:
If you return an item with-in 90 days you may request that your credit card be credited for the purchase amount of the item. Shipping charges are not refundable. Please contact sales@LockedAndLoaded.us to receive an RMA number to start the return process. Please be advised that all items returned must be in "Like New" and "Resalable Condition". The RMA number must be clearly marked on the outside of the package. Please include your name, address, e-mail address, and order number (if you have it) on a packing list placed inside the shipping container. Shipping via priority mail is usually cheapest and fastest. We will credit your card within 7-10 business days from receiving your return.
In the near future you will see other items offered on our site which are manufactured by other high quality manufactures. You will only see high quality products listed on our site and therefore may devote your entire efforts to selecting the products that satisfy your exact needs. Take your time and carefully select the product you are seeking.
All credit card information is transacted on a Authorize.net secure server, which is state of the art. This cart uses SSL technology to transmit credit card information so you can shop with us with confidence.
Errors and Technical Problems:
We strive for 100% accuracy with-in our website but we are only human. Therefore, we are not obligated to perform if conditions beyond our control or should technical or typographical errors produce inaccurate information. Please accept our advanced apology if you should notice any unforeseen errors. We request that you notify us immediately of any errors found. We will review and correct them immediately when the inaccurate information is brought to our attention.